Shipping policy

Shipping Policy

Last updated: November 10, 2026

This policy applies to orders shipped within the United States. Standard Shipping is free.

Processing and transit estimates

Orders are normally processed in 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days. Weekends and U.S. federal holidays are not business days. These timeframes are estimates and are not guaranteed delivery dates.

Tracking

When tracking is available after shipment, it is sent to the email address used for the order.

Address changes

If an address is incorrect, contact Support@pureacys.com as soon as possible. Once an order has shipped, we cannot guarantee that the carrier can change the address.

Delays, loss, damage, and misdelivery

Carrier conditions, weather, holidays, and other events may delay delivery. If tracking does not progress, a package appears lost, an item arrives damaged, or the delivery is incorrect, contact us with the order number and relevant photos or tracking details so we can review the shipment and coordinate an appropriate resolution.

Contact: Puracy, Support@pureacys.com, (479) 979-5566, 136 E Acres St, Norman, Oklahoma 73069, United States